Wax Melt FAQs
The Beards & Wicks Difference: Our unique triple-wax blend combines the best properties of hemp, coconut, and soy waxes for optimal scent throw and longer-lasting fragrance. Unlike traditional paraffin wax melts, our natural blend is better for both your home and the environment.
PRODUCT BASICS
Q: What are wax melts?
A: Wax melts are scented pieces of wax that release fragrance when heated in a wax warmer. Our melts are handcrafted using eco-friendly unique triple wax blend of hemp, coconut, and soy wax and premium fragrance oils, offering a safer alternative to traditional candles.
Q: What makes Beards & Wicks wax melts special?
A: Our wax melts are:
- Handmade in small batches in Romeoville, IL
- Made with a unique triple-wax blend combines the best properties of hemp, coconut, and soy waxes
- Free from paraffin and harmful chemicals
- Feature premium quality fragrance oils
- Environmentally conscious packaging
- Long-lasting scent throw
Q: How do I use wax melts?
A: Follow these simple steps:
- Place 1-2 cubes in your wax warmer dish
- Turn on your warmer
- Allow the wax to melt completely for maximum fragrance
- Enjoy the scent for 8-12 hours per cube
Q: How long do wax melts last?
A: Each cube typically provides 8-12 hours of fragrance. A complete package can provide up to 50-60 hours of scent, depending on your warmer and usage.
Q: Are your wax melts safe?
A: Yes! Our wax melts are:
Made with a natural blend of hemp, coconut, and soy wax
- Free from harmful chemicals
- Safe for homes with children and pets
- Contain no lead wicks (unlike candles)
- Flameless alternative to traditional candles
Q: What types of scents do you offer?
A: We offer a variety of carefully curated scents, including:
- Seasonal favorites
- Classic home fragrances
- Fresh and clean scents
- Warm and cozy options
- Custom blends unique to our brand
Q: Why can't I smell my wax melt anymore?
A: This is called "scent fatigue" - where you become accustomed to a fragrance. Try:
- Rotating between different scents
- Taking a break from melting for a few hours
- Ensuring proper warmer temperature
- Using fresh wax melts when scent fades
Q: What type of warmer should I use?
A: Our wax melts work well in both electric and tea light warmers. We recommend using a warmer with temperature control for optimal scent throw and longevity.
Q: How do I clean my warmer?
A: When the wax is completely cooled:
- Turn off your warmer
- Place a cotton ball or paper towel in the dish
- Turn warmer on briefly to soften wax
- Wipe clean with paper towel
- Clean any residue with warm, soapy water
Q: How should I store my wax melts?
A: Store in a cool, dry place away from direct sunlight. Keep in original packaging until ready to use for maximum fragrance preservation.
Q: What's the shelf life?
A: When properly stored, our wax melts maintain their scent for up to 1 year.
Q: Are your wax melts eco-friendly?
A: Yes! Our commitment to sustainability includes:
- Using 100% natural hemp, coconut, and soy wax blend
- Minimal waste production
- Locally sourced materials when possible
- No harmful chemicals or additives
Q: How many wax melts come in each package?
A: Each package contains multiple cubes (6 cubes), designed to provide maximum value while maintaining fresh scent.
Q: What's your return policy?
A: We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, please contact us for a refund or exchange.
Q: Why isn't my wax melt producing strong fragrance?
A: Try these tips:
- Ensure your warmer reaches proper temperature
- Use the recommended number of cubes
- Clean your warmer between different scents
- Check if it's time to replace your wax melt
Q: Can I mix different scents?
A: Absolutely! Feel free to experiment with combining our different scents to create your own unique fragrance blend. Start with similar scent families for best results.